Q: If support free?
A: The first year of support is free, but continued support is included in annual maintenance fees.
Q: Does support include updates?
A: Yes, FinJinni software updates are included in the support package.
Q: Is maintenance required?
A: For QuickBooks Desktop users; No.
For QuickBooks Online users; Yes.
Q: What is enterprise support?
A: See the support policy page.