Troubleshooting

Q: I’m trying to run an inventory report and it comes back blank.

A: On the setup screen, on the right side of the window, check the box enabling advanced inventory reporting.


Q: How do I get a combined total of all my companies?

A: When you run a comparative report you have the option “Add Total Column”. This will add a column which includes the total amounts of all the companies in the report.


Q: The download link doesn’t work or I am getting an error when trying to download.

A: If the download is not working, then you probably have something blocking it, such as Windows Security or an antivirus software.  Try right-clicking on the download link instead and choose “Save” to see if you get an error saving it.